Clearinghouse Review Article on Technological Barriers to Public Benefits Administration

The July-August issue of Clearinghouse Review includes an article entitled "Increasing Automation in State Computer Systems: Preventing Technological Barriers to Successful Public Benefits Administration," which argues that "new computer systems in several states have created serious barriers for applicants, and designing technology that works accurately across benefit programs has proven to be a challenge." Also included in the same issue is an article by Peter Edelman entitled "A Challenge for Lawyers: What We Must Do to End Poverty and Reduce Inequality." (A subscription to Clearinghouse Review is required to view both articles.) -M

Listen to the ABA Testimony on Technology and the Delivery of Legal Services

As was mentioned on technola in April, the ABA Standing Committee on the Delivery of Legal Services is holding hearings on technology and delivery of legal services. The next hearing will be held during the ABA Annual Meeting on August 8, 2008.

For those of you who weren't able to attend the hearing that took place at the 2008 Equal Justice Conference, you can now listen to the testimony online. - K

2008 EJC Materials Now Available Online

Thanks Bill Jones at the ABA, all of the session materials available for 2008 Equal Justice Conference are now online. Materials from the last five years are archived here. Many of the technology related session materials for the 2008 Conference are also available on LSNTAP. Next year's conference is scheduled for May 14-16, 2009, in Orlando, Florida. -M

Berkman Center's Citizen Media Law Project Launches Legal Guide

The Citizen Media Law Project at the Berkman Center just launched a legal guide for citizen media creators. The CMLP guide covers a range of legal issues, including forming a business online, newsgathering and privacy, intellectual property and risks associated with publishing online. The site also has an nice search feature and a state map that allows you to filter content for your state. -M [Thanks, Allison.]

technola 2D Barcode

technola QR Code

One of the cooler new apps available for the iPhone is a free 2D Barcode reader by 2D Sense (download here). By taking a picture of a two dimensional barcode with a mobile device equipped with a camera and 2D Code reader, you can access the information contained in the code. As an example, I've generate a QR Code (left) that contains a bookmark for technola. You can generate your own QR code here, or by using this Firefox add-on.

While 2D Barcodes are not yet widely used in the U.S., like text messaging they have the potential to provide targeted legal information and referrals to clients with mobile devices wherever the code is made available. For a good example of how 2D Barcodes can be used to connect the virtual and physical world, check out Semapedia. If you don't have an iPhone, see whether your phone is supported by BeeTagg, which reads Datamatrix, QR Code and their proprietary BeeTaggs. -M

Commissioners Close Self-Help Center in San Antonio

Bexar County self-represented litigants will now have one less place to turn when looking for legal information to help them represent themselves. On Tuesday, July 22, 2008, the County Commissioners voted to close the county self-help center, bowing to pressure from opponents that included many private attorneys and judges. The whole story is available from the San Antonio Express-News, which has a second article here,  as well as op-eds for and against the center.

And a note for self-represented litigants from Texas who end up reading this article while searching the Internet for legal information, check out TexasLawHelp.org, which provides legal information and referrals. - K

Free Friday: Websites

Creating a quality website with little or no knowledge of HTML or other programming languages is no longer the challenge that it once was. With the evolution of blogging platforms, wikis and other web-based content management systems, you can now build a web presence for your organization or projects with little more than some extra time on your hands. Here are a few free hosted solutions that will put you on your way to a website without having to write a lick of code:

  • Blogs: In addition to the popular weblog platforms such as Wordpress and Blogger, check out the tumblelog offerings, which land somewhere between weblogs and micro-blogging sites like Twitter. My current favorite is tumblr, which is extremely easy to use, allows you to post from your mobile device, offers a really nifty Firefox plug-in, and (with a little bit of effort or a free theme) is fully customizable.
  • Wikis: Most hosted wikis don't make for particularly good general purpose websites, but wetpaint is an exception. Wetpaint's innovative social publishing platform allows you to effortlessly post and edit text and multimedia content in a wiki-like environment, as well as to easily customize the overall look and feel. If you're looking to build a website to support an online community, and can put up with a few Google ads, wetpaint is a good option.
  • Other options: If the blog or wiki platforms above aren't the right fit for your project, consider Google Sites and Roxer. Google Sites, which we've showcased before in a Free Friday post on project management solutions, is somewhat of a hybrid. It supports collaboration (like a wiki) and fairly robust permissioning, but has a more traditional website feel. Roxer, while not big on collaboration, is one of the most innovative hosted website solutions that I've seen. As its website claims, "now anyone can create beautiful websites online in just minutes." It truly takes WYSIWYG to an entirely new level.

Also be sure to check out the recent webinar by LSNTAP and Pro Bono Net on building program websites. In addition to great suggestions on finding the right platform and host, it provides helpful tips and resources on layout, design and incorporating multimedia. Also, for those states using the LawHelp template, ask your Circuit Rider about program sites, which are free to legal aid and public interest organizations. -M

Today's Special? A Smorgasbord!

I've been collecting lots of little bits and pieces of information with the hope of turning them into full blog posts, but I haven't. So today, instead of depriving you of these valuable tidbits any longer, I'm throwing open the doors and inviting you to enjoy the smorgasbord.

The Municipal Broadband Debate

Here's today's second pointer to a segment from WAMU. This time, the segment is from The Kojo Nnamdi Show and focuses on the implementation of municipal broadband projects and why so many projects have failed. Again, you can listen to the recording on the WAMU website. - K

Slow Economy Slows Flow of Donations

WAMU, one of the great NPR affiliates in DC, had a segment on non-profits and the slowing economy. You can listen to the recording on their website. - K

Ohio Judges See More Do-It-Yourself Divorces and System Slowdown

An interesting AP article on the rise in use of downloadable divorce/dissolution forms and how Ohio courts are coping with large increases in self-represented litigants. -M

LSNC Launches "Findability Project"

From Brian Lawlor, Regional Counsel at LSNC:

Legal Services of Northern California has launched the Findability Project, a TIG-funded initiative to demonstrate how a Google Search Appliance, integrated with a SharePoint Server, can be used as a core technology for implementing enterprise-level search, and as the basic building block of an organization-wide knowledge-content system.

To keep up-to-date with the project be sure to subscribe to the RSS feed here. For more background, go here. We'll be following this project closely, and look forward to hearing from others who are implementing internal knowledge management and content sharing platforms at their organizations. (For example, using a wiki to share documents with a funder prior to a site visit.) -M

Simplify Collaboration - Use a Wiki

My friend, John, pointed out this interesting image of how a wiki can simplify collaboration. It really hit home for me. Perhaps it can help you in your battle to get your colleagues to start using wikis. - K

Arabic Alphabet Reminds Me to Pick Legible Fonts

Arabic Alphabet
'alif ba' ta' by erinscafeamerician
This summer, I've been taking Introduction to Arabic. Most introductory language classes cover greetings, numbers, and days of the week first; however, with Arabic, my class has focused on learning the alphabet. So far we're twenty-four letters in with four more to go. I can't quite pronounce many of those letters right and I get my ya' confused with my ta', but going through the process of learning the Arabic alphabet has made me think a lot about language acquisition. In particular, I had one big "Whoa! That's what it feels like." moment. A DVD came with the book and has a section that shows pictures from street signs. The fonts that are used are decorative and not the fonts that we've been learning to recognize. Most of the letters were incredibly difficult to make out. I made it through a few signs but got really tired and frustrated fast. But then came the "Aha." People learning English feel this way, too. This is why legal forms and community education materials need to use legible fonts, like Times New Roman, Arial, and Helvetica.  Fancy fonts, though pretty, are a barrier for people struggling to read. When you learn to read, you get big letters and clear fonts because it is easier to recognize the letters. (Check out Dick and Jane if you've forgotten.) As you become a stronger and more competent reader, you start to see and understand more variation because you recognize the underlying letter patterns. If you don't become a strong reader or haven't had the chance to become a strong reader yet, those variations are going to be difficult to see and interpret. So now, except for certain very special occasions, I'll be sticking to Arial- and Times-like fonts.  It will make my writing more accessible for everyone. - K

Free Friday: Mac Software for Attorneys

Upfront, I'll admit that I'm not a Mac expert. I'm capable of using one and have even owned one. (Although I no longer own it -- it met a sad fate, which will get covered as the topic of a different post.)

But today on Free Friday, I wanted to take a minute to point those of you who use Macs to a post on the Mac Lawyer Blog - Top 10 Free Programs for Attorneys Using Macs, which provides a great list of software to cover all of the basic tasks that you need to do.

And while you're there, take a few minutes to look over the other posts. Ben Stevens, the blog's author, has a great collection of posts about being a Mac law firm and transitioning from PCs to Macs. - K

NPR Launches New API

On Tuesday NPR announced the launch of their new API, which allows users to easily generate custom API calls using an innovative query generator. The API can also return results in RSS, MediaRSS, JSON, Atom and through HTML and JavaScript widgets. For more background visit the Inside NPR.org blog or (for a more critical perspective) check out the related articles on TechCrunch and Mashable.com.

And for those unfamiliar with APIs, here's a nice overview. Examples? Pro Bono Net uses an API to share organizational data from the National Pro Bono Opportunities Guide with the ABA Second Season of Service's Volunteer Opportunity Search Engine, which also includes volunteer opportunities from the ABA National Directory of Law-Related Programs and Idealist.org. This same technology is being piloted to share resources between statewide advocates sites that are built on different templates and into case management systems so that advocates have ready access to resources that are automatically filtered based on a client's legal problem. -M

Technology, Plain English, and Whiteboards

Technology has a lot in common with law. Both are complex fields that use a lot of jargon. Fortunately, CommonCraft, a husband and wife business in Seattle, is working to make technology more accessible to the masses. They create Paperworks videos -- think whiteboard crossed with paper dolls -- to explain current popular technologies in plain English. Their videos cover a range of topics, including social media, podcasting, blogs, wikis, zombies, and RSS. Now if we could just get them to start creating segments on evictions, name changes, and orders of protection. - K

DNS and SMTP Explained

I'm pretty certain that most of the millions of people online do not stop on a regular basis to think about what makes the Internet work. Most of them probably aren't curious about the intricate details of the Internet Protocol, even when they can't connect to the Internet. They leave these important details to you -- the techie -- to figure out for them. So where do you turn to demystify all of those TLAs? (That's three letter acronyms for those of you who don't live a stone's throw from Washington, DC.) Well, for DNS and SMTP, head over to Electric Embers. They've published DNS and SMTP for Internet Technology Integrators: Concepts, Tools and Tricks, which appears to be an easy-to-read introduction to the protocols. - K

Pro Bono Initiative Focuses on Helping Holocaust Survivors

Last week, the Bet Tzedek Holocaust Survivors Justice Network launched. This site, sponsored by Bet Tzedek and Manatt, Phelps & Phillips, will support attorneys who are helping Holocaust survivors apply for reparations from the German government under the Ghetto Labor Compensation Fund. Nearly 20,000 people in the United States potentially qualify for payments under this program, which recognizes voluntary labor done by victims of national socialist persecution. Until recently, Bet Tzedek had been marshaling its staff and pro bono resources to assist several hundred survivors in the Los Angeles area. With the launch of this site, Bet Tzedek is taking its program nationwide. - K

Free Friday: Screencasting Software

High on my list of helpful software to have on hand is a screencasting program, which allows me to easily capture or record anything that's happening on my computer and save it or send it to others. Screencasting is particularly useful for creating trainings, ad hoc tutorials and how-tos, but it's also great for reporting bugs and capturing usability issues if you work on development projects. Here are a few free screencasting software options to consider:

  • Jing Project: Jing allows you to capture images or record video of your screen and then upload it (for free) and share it with others online. It's a project of TechSmith, makers of Camtasia Studio and SnagIt, and the folks behind screencast.com. I use all of these products and am a big fan of TechSmith's clean, user-friendly approach to software design. (Windows, Mac)
  • Wink: Wink is another great free (but not open source) screencasting program. While it doesn't include free online storage or sharing functionality, Wink is more full-featured than Jing and supports exports to PDF, HTML, and SWF (Flash) formats. (Windows, Linux)
  • CamStudio: A final contender in the free and open source category is CamStudio, which outputs AVI files and allows you to convert them to SWFs. The only limitation to CamStudio is that the current version doesn't play well with Firefox when you try to view the converted SWF files. (Windows only) -M

The Law Goes Open Source

A nice article on Forbes.com about the growth of "open source" case law:

Working in the open-sourcers' favor is the fact that what lawyers do for a living is quite similar to what Google's software algorithms do with Web sites. Lawyers prepare cases by looking through old court decisions to find arguments that will help their cause. Then they rank those cases according to a well-established hierarchy. Decisions that have been cited frequently by other judges are considered more reliable than ones that nobody cites. Appeals courts rank higher than trial courts. Recent decisions trump old, stale ones. Google's servers use similar logic, ranking Web sites according to how many other sites link to them and how lofty the referring sites are in the ranking.

-M [Thanks, Claudia.]

New Website on Civil Right to Counsel

From the Shriver Center:

Advocates who are pursuing a right to counsel in civil cases, as well as those who simply want information about the issue, now can access a new online source: the website of the National Coalition for a Civil Right to Counsel at www.civilrighttocounsel.org. The site, which is updated regularly, contains news of recent developments; descriptions of advocacy efforts and links to relevant documents; information about the justice gap, the coalition, and how to become involved in its work; the need for a right to counsel in civil cases; links to journal and newspaper articles; and much more.

-M

Data Breach Affects Justice Breyer

An interesting twist on what is becoming a familiar story -- An employee at the Wagner Resource Group installed LimeWire to share files. Unfortunately, at the same time as the employee was sharing music and movies, he or she also shared information that contained Justice Breyer's and several other prominent attorneys' social security numbers, birth dates, and names. The full story is available from the ABA Journal. - K

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Google Launches New Virtual World

On Tuesday Google launched Lively, a free virtual world that can be embedded in websites and integrated into social networking sites like Facebook. Here's the announcement on Google's blog. For more on the intersection of virtual worlds and the law, check out these pasts posts. -M

LexMonitor: Get Today's Top Legal Posts

If you want to keep up with the top legal blogs but can't imagine ever having the time to sift through everything out there, you should check out LexMonitor. This site is attempting to aggregate all of the law-related blogs and currently lists nearly 2,000 sources. You can look at the front page to check out the hot topics or do a search for a specific topic. A couple of other neat things about LexMonitor:

Collecting the Stories of Law Interns

Today, through Texas RioGrande Legal Aid's tweets, I learned that Georgetown Law's Equal Justice Foundation has a blog that collects stories from interns in the field. The Equal Justice Foundation, which provides scholarships for law students to intern at public interest organization during the summer, is using this blog to raise awareness of the program and to connect with current and potential donors. This is a great example of how to broaden your online presence and engage the public. - K

Free Friday: Digital Freedom

Typically we use Free Friday as an opportunity to share free online tools and technology resources. However, given that this particular Free Friday happens to land on the 4th of July, it seems apt to use it as an opportunity to honor an organization that has contributed a great deal to digital freedom: the Electronic Frontier Foundation. Founded in 1990, the EFF defends digital rights, from free speech to privacy and innovation to consumer rights. Among its many cases, the EFF has successfully challenged the constitutionality of internet censorship laws, kept corporations from spying on consumers, defended the confidentiality of online journalists, and established that computer code is speech and deserves First Amendment protection. So, as you celebrate the 4th of July today, why not join the EFF today and make a lasting contribution to digital freedom. -M & K

TRLA Attorney Takes on the Foreclosure Crisis

The Brennan Center for Justice Legal Services E-Lert, one of my favorite e-newsletters, brought to my attention a great example of a legal aid blog: Foreclosure Buzz. Robert Doggett, a Texas RioGrande Legal Aid attorney, writes about foreclosure news and attempts to dispel common myths about what you should do if you are facing a foreclosure. Robert, great job! Keep it up! - K