LSNTAP's Executive Roundtable in June focused on developing social networking policies. Featuring Stephanie Kimbro, owner of Kimbro Legal Services, a North Carolina virtual law office, and recent recipient of the ABA James I. Keane Memorial Award for her excellence in delivering legal services online, and Will Hornsby, staff counsel at the American Bar Association, this session was a good introduction to developing policies and provided an excellent starting point for programs thinking about social networking policies.
Since that session, I've found several additional policy resources:
- American Red Cross Social Media Strategy Handbook and American Red Cross Personal Communications Guidelines. Wendy Harman, American Red Cross Social Media Manager, shared her draft handbook with the public. These guides are based on the work of several large organizations, such as Microsoft, IBM, and Sun. (Beth Kanter talks about Wendy's materials here.)
- Social Media Policies and Procedures (Part 1). Daniel Hoang's post discusses policies briefly and then provides a sample policy and extensive list of resources.
- Enterprise: List of 40 Social Media Staff Guidelines and Social Media Policy Examples. Two long lists of social media policies. The Enterprise list also has some nice commentary on what to look at when examining policies. [Thanks to Kevin O'Keefe for pointing these pages out.]
So, does your organization have a policy in place? If so, please share. I know that LSNTAP is looking for more examples. And if your organization is working to put a policy in place, I'd love to hear what you want, or don't want, to see in that policy. - K