Write So You're Understood
Kenneth W. Davis writes a blog called Manage Your Writing, where he suggests weekly goals that his readers can use to improve their writing. His post from August 3 is especially relevant for those in the poverty law community:
. . . pay special attention to the results of your speaking and writing. Notice when you're understood and when you're not. Identify at least one communication strategy that works especially well for you.
What strategies have you come up with to make yourself understood, especially when it comes to website content, interactive forms, and other information that is being delivered online? - K