Illinois Legal Aid Online Launches "LiveHelp" Project

Posted on October 6, 2009 by Matthew Burnett

Yesterday Illinois Legal Aid Online, the organization that oversees client, advocate and pro bono websites and other access to justice technology projects in Illinois, launched its LiveHelp project, which allows individuals to use a web-based chat service to communicate with a “navigator” to help them find legal information on their client website, IllinoisLegalAid.org. The LiveHelp project, which was funded by LSC’s TIG program, supported by Pro Bono Net, and originally spearheaded by legal aid organizations in Montana and Iowa, has now been successfully replicated in several states. For more information about LiveHelp, contact Liz Keith at lkeith (at) probono.net. -M

 

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Technola - November 3, 2009 8:02 PM
The fall time change came just in time. That extra hour let me catch up on some much needed sleep before launching into a packed November. Did you use your extra hour wisely? If not and you need some help...
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Lisa Colpoys - October 6, 2009 6:42 PM

Thanks for the plug, Matt. In our first day we chatted with 75 website visitors!

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