Content comes to website coordinators in many formats, such as Word or PDF. This content must be "fixed" before it's posted, a process that usually consists of converting the document to plain text or HTML and then making the document look like the original again. Speaking from too much experience, this process is tedious but necessary. If not done, the content will be poorly presented and difficult to use.
Caroline Robinson, the Website Coordinator for MassLegalHelp.org at Massachusetts Law Reform Institute, pointed out a tool that she uses to simplify this process: HTML Tidy Online. Instead of combing through HTML code to clean up the tags or converting the document to plain text and then reformatting it, she pastes HTML code into HTML Tidy Online, and the tool cleans it up for her, saving valuable time. - K