Community Building Advice from Sun

AMEN! RT @emzee All the greatest social media strategy, tactics, tech, etc. don't matter if an org doesn't want to interact w/ customers
A Bit of Advice from Sun

Sun's employees know a lot about community building and social networking. They support blogs, wikis, and forums with millions of members. They participate on LinkedIn and Twitter. Sun as an organization had a social media policy, Sun Guidelines for Public Discourse, since about 2004 before most people knew they might need one. So I'm not surprised, and am very grateful, that its employees also pass on bits of wisdom to the rest of us. - K